Frequently Asked Questions

You can sign up for the lottery and pay by Direct Debit or Standing Order.  In order to be entered into the lottery you need to be in credit each week.  If you choose to pay monthly by Direct Debit or Standing Order then the amount will be £4.34.  This equates to £52 a year (£4.34 x 12 = £52.08).  Paying by Direct Debit means you will always be in credit.
You can also pay quarterly (£13 per number), six monthly (£26 per number) or annually (£52 per number) by Direct Debit or Standing Order.  If you wish to pay by cheque or debit card the minimum payment is £13 which will keep you in play for 13 weeks.  We will write to you with a reminder of when your renewal payment is due.

No – you will be allocated a 6 digit membership number(s) which will be unique to you and will be entered into the weekly draw as long as you are in credit.  You will never have to share your prize money, unless you have joined a syndicate.

The maximum you can have is 20 which would cost £86.80 a month.


Yes – for further information on syndicates please contact the lottery office on 0161 624 9213 or email us at

You do not need to claim your prize as all winning cheques are sent out automatically in the post.  We will advertise the winning numbers each week here on our website, on our Facebook page and the weekly edition of the Oldham Reporter.  We also publicise the winning numbers in our Hospice Reception.  If you change your contact details please call our lottery office on 0161 624 9213 or email us at

As well as increasing your chance of winning, it also means you have the opportunity to win 1st and 2nd prize, or 1st and 3rd prize or 2nd and 3rd prize etc.

Yes – each week your number(s) will be entered into the draw as long as you are in credit, so even if you won 1st prize the previous week your chance of winning does not change.

The quickest and easiest way is to sign up online by Direct Debit through our website, or to call the lottery office on 0161 624 9213 or email us at

Contact the lottery office on 0161 624 9213, email us at or tick the box at the bottom of the renewal letter that you return with your payment and we will acknowledge receipt of your payment.

Contact the lottery office on 0161 624 9213 or email us at

Contact the lottery office on 0161 624 9213 or email us at

All our representatives will have official identification on them - please ask to see this and ask any questions you may have, as they are there to help.  You can also contact the Lottery Office on 0161 624 9213 Monday to Friday 9am - 5pm (please leave an answerphone message outside of these hours), call our Hospice Reception on 0161 624 2727 or email us at where we will be pleased to assist with any questions.  Their photographs are also displayed on our website.  We also regularly post their pictures through our Facebook page.  You may also see them at various events and retail outlets.

We automatically allocate two books of tickets to all our new Lottery members.  If you would like to increase or reduce the number of books that you receive, please email us at or call us on 0161 624 9213.  Alternatively return the tickets with the slip provided indicating your preference.
If you prefer not to receive bumper draw tickets, please advise us through one of the methods stated above and we will amend our records.  Your notification will allow us to reduce our printing and mailing costs and help us to target our mailings accordingly.

We can assure you that all data held by the Hospice is private and is only used by us.  We do not sell any information to external companies and we never will.  However if you have any concerns or wish to be removed from our correspondence list, please let us know by calling 0161 624 9213 or email us at